Terms of Use

Last updated: 29 July 2026

1. Agreement to Terms

By accessing or using Actors in Industry Roleplay at https://roleplay.actorsinindustry.com, you agree to these Terms. If you do not agree, you must not use the Platform.

2. Account registration

To use the Platform, you must provide a username and email address. You are responsible for maintaining your account credentials.

3. Permitted use

You agree not to:

• interfere with or disrupt the Platform,
• bypass security measures,
• reverse engineer any part of the Platform,
• upload harmful or illegal content,
• violate any applicable laws.

3.1 Spam and Misuse

You agree not to use the Platform to generate, distribute, or facilitate spam in any form. Engaging in spam, bulk messaging, or any activity we determine to be abusive or harmful to the Platform, its users, or its infrastructure constitutes a breach of these Terms. We reserve the right to suspend or permanently revoke access to the Platform for such violations, without refund.

3.2 Abusive Behaviour

Any abusive, harmful, or disruptive behaviour toward the Platform, its AI functionalities, or its support channels—including attempts to overload, manipulate, or attack system processes—constitutes a violation of these Terms. We may suspend or terminate your access immediately for such behaviour, without refund.

4. Intellectual property

All content and functionality on the Platform belong to Actors in Industry or its licensors. You receive a limited licence to use the Platform for its intended educational/coaching purpose.

5. Privacy

Your use of the Platform is subject to our Privacy Policy.

6. Conversation transcriptions and AI processing

If you enable the "sent transcription" feature:

• your conversation transcriptions will be stored,
• they will be processed by Deepgram, Google Gemini, or OpenAI,
• processing is used only for lesson evaluation, progress tracking, and educational analytics.

If you disable the feature, no transcriptions are stored.

6.1 User-Provided Sensitive Information

During lessons, you may choose to disclose personal, professional, or sensitive information. You are solely responsible for such disclosures. Actors in Industry does not request or require sensitive information, and we are not responsible for any consequences arising from your voluntary sharing of such information during lessons or interactions with the Platform.

7. Payments & Credits

7.1 Minutes and Credits

Purchased minutes or usage credits are non-refundable. This includes unused minutes, partially used minutes, and minutes lost due to account termination resulting from a breach of these Terms.

7.2 Subscription Upgrades

If you upgrade your subscription, the upgrade takes effect immediately. Any additional minutes or features linked to the upgraded plan become available as soon as the upgrade is processed.

7.3 Subscription Downgrades

If you downgrade your subscription, the downgrade will take effect at the start of your next billing cycle. Your current plan will remain active until the end of the already-paid period.

8. Service availability

We may modify, suspend, or discontinue the Platform or parts of it at any time. We aim for high availability but do not guarantee uninterrupted service.

9. Limitation of liability

To the fullest extent permitted by law, Actors in Industry is not liable for indirect, incidental, or consequential damages, including:

• data loss,
• loss of profits,
• service interruptions.

10. Indemnity

You agree to indemnify Actors in Industry for claims arising from your misuse of the Platform or breach of these Terms.

11. Termination

We may suspend or terminate your access if you violate these Terms. You may close your account at any time by contacting enquiries@actorsinindustry.com.

12. Changes to Terms

We may update these Terms. Continued use of the Platform constitutes acceptance of the updated Terms.

13. Contact

For questions about these Terms, contact enquiries@actorsinindustry.com.